Mr. Sebastian Quiroga serves as an IT Bus System Analyst and Site Engineer at Medtronic, a global leader in medical technology, services, and solutions. With operations in more than 150 countries and employing over 90,000 people, Medtronic is a significant player in the industry. Mr. Quiroga is based in their Swiss office, where he is responsible for managing over 200 machines. Finding an efficient, centralized solution to manage these machines has become a challenging task for him.
“We are looking for a solution to back up and restore around 200 machines used for manufacturing, from Windows 2000, XP to Windows 10, and we also require a server-side management system for all of them” When we first met Mr. Quiroga at the beginning of 2023, he shared these requirements with us.
We recognized that EaseUS Backup Center may be a potential solution for Mr. Quiroga. However, in our line of business, EaseUS is committed to providing fully customized solutions tailored to meet customers’ needs. Gaining a comprehensive understanding of every detail in Mr. Quiroga’s requirements was our top priority at that moment.
We then had a few more enjoyable conversation with Mr. Quiroga over our 24-hour available LiveChat and phone support. As we gained a deeper understanding of his requirement, we came to realize that collaborating with Medtronic to provide a customized backup solution for their office would also be a significant challenge for us.
“Currently we are using a ghost solution which is totally manual, so we want to jump on EaseUS. However, we require a simplified solution that enables me to effortlessly manage backups for all the machines in my office," Mr. Quiroga informed us. "The solution should include PXE boot for recovery and a fully customized WinPE package, allowing for pre-configuration of a quick and automatic connection to my NAS. This way, when a coworker needs to recover their machine, they can directly boot it from PXE and select the backup without having to manually enter the username and password for the NAS. Additionally, the solution should allow me to add different keyboard layouts to the WinPE package and support both legacy mode and UEFI simultaneously."
Solution: Upon analyzing all the requirements, our developers opted to create a custom package for Medtronic using our EaseUS Backup Center as a foundation. This tailored solution underwent thorough testing to guarantee it fulfilled all the specifications outlined by Mr. Quiroga before it was delivered to him.
EaseUS Backup Center offers a comprehensive, enterprise-level backup and recovery solution, featuring a centralized portal for managing backup tasks. It gathers data and transfers it to a visual workbench, enabling administrators to efficiently monitor their workflow. Unlike most enterprise-level backup solutions on the market, EaseUS provides a streamlined service that incorporates all essential elements required in business scenarios, such as system backup, virtual machine backup, SQL server backup, Exchange server backup, and active directory backup, among others.
Prompt and effective data recovery serves as a safety net for administrators. EaseUS Backup solution includes instant bare metal recovery to ensure swift recovery in case of a disaster. "EaseUS did a fantastic job helping me find a solution to easily restore the system when disaster strikes," said Mr. Quiroga.
Working with EaseUS for his office's backup solution was a highly positive experience for Mr. Quiroga. "It's simple, reliable, and flexible enough for me to adapt it to my workflow." He expressed his satisfaction with the results that the EaseUS Backup Center brought to his office after Medtronic made their final choice.
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