Welcome

EaseUS Data Recovery Wizard is an easy-to-use data recovery software that allows you to easily recover lost data from a PC, laptop, hard drive, or USB drive. It has been endowed with a straightforward interface to ensure efficient and smooth use for common users.  

This User Manual includes detailed instructions on how to use the program and all the features in this product. Any more questions or problems when using this product, please visit the Knowledge Base. Or contact our 24 hours Tech Support by emailing your issues to [email protected].

Getting Started

This part outlines basic parameters to use EaseUS Data Recovery Wizard. It is to help you acquire a general understanding before you get started.

Hardware Requirements

500 MHz processor or faster

A minimum of 2 GB RAM for Windows

A minimum of 100MB of available space on the hard disk

Keyboard, mouse and other compatible pointing devices

System Requirements

Make sure you are running any one of the listed operating systems:

• Windows XP®
• Windows Vista®
• Windows® 7
• Windows® 8
• Windows® 8.1
• Windows® 10
• Windows® 11
• Windows® Server 2000
• Windows® Server 2003
• Windows® Server 2008
• Windows® Server 2012
• Windows® Server 2016

Supported File System

EaseUS Data Recovery Wizard supports these file systems:

FAT(FAT12,FAT16,FAT32)
ExFAT
NTFS
NTFS5
EXT2/EXT3
HFS+
ReFS

Supported Devices

EaseUS Data Recovery Wizard supports the devices below:

Hard Drive
External Disk
SSD
USB Drive
Micro Card
Memory Card
Camcorder
Digital Camera
Music Player
Video Player
RAID
CF/SD Card
Zip Drive
Pen Drive

Supported Languages

EaseUS Data Recovery Wizard supports these languages:

English
German
Japanese
French
Brazilian Portuguese
Spanish
Italian
Dutch
Chinese (Traditional)
Chinese (Simplified)
Swedish
Danish
Korean
Russian
Norwegian
Polish
Hungarian
Arabic
Turkish
Indonesian

Help to translate EaseUS Data Recovery Wizard into your own language, Click Here

Supported File Types

EaseUS Data Recovery Wizard supports common recovery jobs of all file types. However, in some specific cases, the file system directories/indexes are damaged, which makes the files can only be found from the content part of a partition. And files detected in this way are all known as RAW files.

Since not every file type share the same file structure and identifier (which our product use to locate a lost file and rebuild it as a RAW), so only a certain group of common file types can be retrieved as RAW files.

In short, for a partition that contains badly damaged or corrupted file directories/indexes, some very unusual file types cannot be recovered by our product.

Activation

You can effortlessly find the "key" icon situated at the top right corner of the product's home page. Simply input your unique 25-character code, obtained upon purchase, then click the Upgrade button to transition your trial/ free version into the Pro version.

In case you don't possess a license code, you may click on the option for Buy A License Now or click the "shopping cart" icon to purchase one.

Choose Scan Target

The first step in Windows PC data recovery is to choose a device. EaseUS Data Recovery Wizard provides 4 options: Hardware Disk, SD Card, NAS & Linux, and Crashed PC recovery.

Hardware Disk Recovery

In Hardware Disk Recovery, the internal drives of your Windows machine and all external devices connected to it are displayed on the screen. Simply select the disk from which you need to recover data and click the Search for Lost Data button to start the scanning process. 

However, if the files were lost due to partition loss or deletion, please locate a proper Lost Partition with a similar capacity to proceed.

If you know the precise location from which the files were lost, such as the recycle bin, desktop, or a specific folder, you will make the data retrieval more efficient.

Here are some helpful tips during the recovery process:

1. Save time by loading previously saved sessions instead of re-scanning the device.

2. Refresh the list of hard drives to include any newly added devices, or if the partition you want to scan is not listed.

3. The Lost Partition area is only visible if you have lost or deleted partitions on the same computer before.

4. If the device from which you wish to recover data is not listed or you want to scan the entire disk, please click on "Unable to find your hard drive".

Tips:

If you are unable to locate the related partition or hard drive, we recommend checking Windows Disk Management to confirm whether Windows can recognize it or not.

It is crucial to ensure that the connection of the target partition or hard drive is stable to avoid the process from hanging up or the files found is 0KB in size.

In the case where the lost data is on the System partition, we advise disconnecting the system hard drive and connecting it to another computer for lost file recovery. Alternatively, you can use EaseUS Data Recovery Wizard Bootable Media to execute a recovery.

SD Card Recovery

For optimal data recovery of photos and videos from your camera devices (such as Canon, Nikon, Panasonic, GoPro, DJI, and more), we recommend selecting the SD Card Recovery option. This algorithm is specifically optimized to provide a higher quality of recovery. When selecting a device from the list, be sure to choose the appropriate brand name from the drop-down list.

Tips:

If the related partition or hard drive cannot be located during the recovery process, check if Windows OS recognizes it by navigating to Disk Management.

It's crucial to ensure that the connection of the target partition or hard drive is stable. Otherwise, the process may hang up, or the files found could be of zero size.

NAS & Linux Recovery

Recovering lost files from your NAS and Linux is a breeze with EaseUS Data Recovery Wizard. No need to remove the disk, reconstruct Raid, or shut down the server, just simply select a recovery option to get started.

The software automatically detects and lists the NAS/Linux servers. Simply select the correct one and click Recover.

If your device is not listed here, go to Further Assistance->-NAS NOT Detected or contact Technical Support.

Click on How to enable? and follow the provided guidance to enable SSH or check the port on the server to see if the device will be detected successfully.

Enter the IP address, username, and password, and click Connect Now.

Note: when performing a Linux recovery, an IP address is not required to be filled in by default.

The software will download the necessary module, establish a connection with the NAS server, and start the scan automatically.

You are also given the option to recover lost data from a specific volume. 

Scan Process

A complete scan of EaseUS Data Recovery Wizard is comprised of three segments: Local disk, File Path Lost, and Reconstructed. 

Local disk - searched within the file system with a quick scan.

File Path Lost - files that were found with Advanced Scan, but the file path was fully or partially missing. Although the file path is incomplete, it's possible that they are the lost files you want to recover.

Reconstructed - there are some files whose original name cannot be retrieved, but they are likely to be the files you want to recover.

While it is recommended to wait patiently for the scan to finish, there are several options available to help ease the recovery process ahead of time.

1. Our product updates the scan result panel in real time, allowing you to save confirmed files even while the scan is still processing. The total number and size of selected files are displayed to facilitate proper device selection for saving files.

2. A Pause/Stop button enables you to suspend the scan process if you have other important tasks to attend to or if you have already found all the files you need. 

3. You can fold and unfold file trees by clicking on the title bar, making it easier to find desired files in these folders.

4. Filter the scan results to pinpoint the desired files more accurately.

5. Click the Home button anytime to return to the Home window.

Search Lost Files

After completing a full scan, there may be thousands of files listed. Even though they are sorted into various categories, it can be a daunting task for users to locate the specific files they need among such a massive volume of files. Therefore, we recommend some effective techniques that can considerably reduce the number of files you need to search through.

1. If you still remember part of the file name or need to search for a specific file extension, simply enter the keyword in the search box to display related files only.

2. For more precise results, you have the option to filter the scan results to show only specific file types, dates, sizes, etc, or activate the Lost Files Only feature to further refine your search.

3. The "File Path Lost” and “Reconstructed" folders contain a large number of RAW files that were recovered from the content part of a partition. Although they do not retain their original file names, sizes, paths, or timestamps, they are still worth reviewing.

4. If the amount of data found is too large to recover at once, you can use the Save Scan Session option to export the scan results and import them later, avoiding the need for a new scan.

Tips:

Certain files, such as Videos, Audio, Pictures, and Documents, can be previewed before being saved.

In cases where files are lost due to partition loss or becoming RAW, users must first recover all files in the partition before rebuilding the partition with the recovered files. Our product does not offer a direct way to rebuild the partition.

Crashed PC Recovery

At times, the computer may experience a crash, rendering it impossible to install the Data Recovery Wizard for retrieval of its files. However, there is an alternative solution to this problem. You can opt to create a bootable USB drive, which will enable you to boot your computer from the USB drive and initiate data recovery. To create a bootable media, follow the instructions below.

1. To initiate the creation of a bootable media, please click on Go to Recover.

2. Please choose the USB drive and click on Create.

3. Please be informed that the process of creating bootable media will lead to the removal of all the data stored in this USB drive. Therefore, kindly ensure that you have backed up all the required files before proceeding, and once you are ready, click on Create to confirm.

4. After creating the bootable drive, kindly boot the malfunctioning computer using the bootable USB drive, and proceed with the file recovery process.

Feedback and Support

We welcome your feedback on the performance of EaseUS Data Recovery Wizard and are eager to address any queries you may have regarding its usage. You may contact us at [email protected].

We also offer an online chat service which can be accessed through the Live Chat option located in the top navigation bar of our official website, www.easeus.com.