1. Which audio formats does MobiMover support?
MobiMover currently supports transferring mp3, m4a, m4b,m4p, m4r, rm, wav, wma, mdi and aac formats.
2. Which video formats does MobiMover support?
MobiMover currently supports transferring mp4, mov, m4v, wmv, rm, mkv, avi and flv formats.
3. Transferring photos and videos to iOS device is failed, how to fix this issue?
1. Please make sure that you have enough free space in the iOS device.
2. Check if the file formats are supported by MobiMover.
4. How to delete the transferred pictures on my iOS device?
Please click Picture in the home page of MobiMover, find the transferred picture, click right corner to delete.
5. Which picture formats does MobiMover support?
MobiMover currently supports transferring jpg, bmp, icon, tiff, png and gif formats.
6. Where can I find the transferred pdf, epub, html on my iOS device?
You can find them in Book app.
7. Which document formats does MobiMover support?
MobiMover currently supports transferring pdf, epub and html formats.
8. Why can’t I find the option to transfer voice mail to another device?
Currently EaseUS MobiMover only supports to transfer voice mail from device to computer, not computer to device or device to device.
9. How to transfer Note?
EaseUS MobiMover can only manage the Notes when then iCloud sync of Notes is off on the selected iOS device. Otherwise, you would be prompted to turn off the iCloud sync to enable this function.
Click your device and select the More -> Note so that the software displays all your Note on the selected device in a list. Then you can transfer Note in a batch.
10. Which iOS version is supported by MobiMover to transfer App?
Currently only iOS 8.x is supported to transfer App in MobiMover. You may encounter failure when transfering apps on other iOS versions.
11. Which format are messages saved on the computer by MobiMover?
All the messages would be exported in an HTML file.
12. What contents in messages can be transferred?
All the texts and links would be transferred. Currently the software doesn't support to transfer the photos in the messages.